Privacy notice (KVKK)

This notice has been prepared under Turkey’s Personal Data Protection Law No. 6698 (“KVKK”) to inform people who visit our website, fill in the appointment form or contact us via WhatsApp, phone or email. The Turkish version of this notice is the binding one.

Data controller

Eslem Şahan Divanoğlu, DDS, Doğu Mah. Tazegül Sok. No:9, Pendik / Istanbul, Turkey. Email: info@eslemsahan.com

Personal data processed

• Identity and contact details: Full name, phone number, email address.
• Request details: The subject, preferred time and notes you write in the appointment form or your message.
• Transaction security details: IP address and date and time when the form is submitted.
• Health data: During examination and treatment, only to the extent the service requires, in patient records kept at the practice.

Purposes of processing

• Receiving your appointment request and contacting you,
• Answering your questions,
• Providing examination and treatment and keeping medical records in line with the law,
• Keeping the website secure and preventing misuse,
• Meeting legal obligations.

Legal grounds

Your personal data is processed on the grounds set out in Article 5 of the KVKK: being directly related to the conclusion or performance of a contract, the data controller meeting its legal obligations, and legitimate interest. Under Article 6, your health data is processed by persons under a duty of confidentiality for the protection of public health, preventive medicine, medical diagnosis, treatment and care.

Transfers

In accordance with the KVKK, your personal data may be transferred to authorized public bodies when required by law, to health professionals we work with to the extent the service requires (for example an anesthesiologist or a dental laboratory), and to suppliers that provide our website hosting, email and messaging services.

How data is collected

Your data is collected electronically or physically through the appointment form on our website, WhatsApp, phone, email and face-to-face communication at the practice.

Your rights

Under Article 11 of the KVKK, you have the right to learn whether your data is processed and, if so, to request information about it; to learn the purpose of processing and whether it is used accordingly; to know the third parties it is transferred to; to request correction if it is incomplete or incorrect, and deletion or destruction when the conditions are met; to object to a result against you arising from analysis by automated systems; and to claim compensation if you suffer damage because of unlawful processing.

How to apply

You can send requests about your rights in writing to our practice address or to info@eslemsahan.com. Your application will be concluded free of charge within 30 days at the latest.